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Posts Tagged ‘ISO/IEC 20000’

I was lucky enough to get invited to lecture in Sevilla and Malaga with temperatures close to 35 C (around 100 F) the day summer starts in the Northern Hemisphere and while there was not so good weather in my home town, The Hague.

It was also an amazing thing to see the interest that people have in ITSM related matters in this part of Spain.  Aepdp (Asociacion Española de Profesionales en Direccion de Proyectos – translated could be something like Spanish Association of Project Direction Professionals) fully booked two seminars with professionals and representatives from different organizations, including the public sector plus there was a possibility to listen (and see me 🙂 ) over Microsoft Live Meeting.

We reviewed things from the very beginning.  We discussed ITSM, ITIL, ISO 20000 and Lean Six Sigma.  And both the people factor and certification of professionals.  It was a lot for the 3 1/2 hours but everybody stayed until the last minute.

Interesting was the knowledge and desire to certify in Lean Six Sigma.  People really see that this can boost their careers and also that there is an opportunity to use it within IT.  Good to hear.  I hope it really goes this way, since it seems to make a lot of sense.

I have to specially thank PMConsultant Spain and PeopleCert that supported these two events organized by aepdp and their local partners.

I am posting some of the presentations here (via this link to slideshare) for you to download. They will also be available at the aepdp site.  The slides are IN SPANISH (las presentaciones tal cual lo prometido son en Español, las mismas que he usado en ambos eventos).

I am sure there will be a sequel of these events, and probably a big one.  The interest is there and with a good offer and services there will be plenty of excellent professionals coming out from Southern Spain.  Keep it up y espero veros pronto nuevamente.

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